Privacy Policy

Last Updated: June 20, 2026

1. Information We Collect

Personal Information

When you use the Nine Bedding website, place an order, create an account, or contact us, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details and purchase history
• Customer service communications

We collect only the information reasonably necessary to operate our business, provide services, process orders, and communicate with customers.

Payment Information

Payments are securely processed through PayPal. Nine Bedding does not store customers' full payment card information on its website.

Payment information submitted during checkout is handled by PayPal in accordance with its applicable privacy practices.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Device information
• Browser type
• Operating system
• Cookies and similar technologies
• Website activity, pages viewed, and interactions

We use this information to improve website performance, understand how customers use our website, maintain security, and improve the overall customer experience.

2. How We Use Your Information

We may use collected information for legitimate business purposes, including to:

• Process and fulfill orders
• Ship products and provide order updates
• Respond to customer inquiries
• Prevent fraud and improve security
• Improve website performance and customer experience
• Analyze website usage
• Send marketing communications where permitted by law
• Maintain business records
• Comply with legal obligations

Personal information is used only for legitimate business purposes consistent with the purposes described in this Privacy Policy and applicable law.

3. Payment and Service Providers

Nine Bedding works with the following named service providers to operate our website and business. Each provider receives information necessary to perform its applicable service and processes information according to its own privacy policy.

• PayPal — Payment processing
• Google (OAuth) — Account sign-in and authentication
• Google Analytics — Website analytics and usage measurement
• Google Ads — Advertising and advertising performance measurement
• DigitalOcean Spaces — File and image storage
• OpenAI — Processes search queries to power on-site product search
• Telegram — Delivers order notifications to store staff
• Our email service provider (SMTP) — Delivers transactional emails

These service providers may process information on our behalf as necessary to provide their respective services.

4. Cookies, Analytics, and Advertising

Nine Bedding uses cookies and similar technologies to support website functionality and improve the customer experience.

We also use Google Analytics and Google Ads to help us:

• Remember preferences
• Improve website functionality
• Analyze website traffic
• Measure website and advertising performance
• Deliver relevant advertising where permitted by law

You can disable or manage cookies through your web browser settings. Disabling certain cookies may affect some website functionality or features.

5. CCPA Data Inventory

The following table summarizes categories of personal information that may be collected, the purposes for which they are used, and the parties to whom they may be disclosed.

Category of Personal Information	Purpose of Collection	Disclosed To
Identifiers (name, email, phone, billing/shipping address)	Order fulfillment and customer support	PayPal, our email service provider
Payment information	Payment processing	PayPal
Commercial information (order history)	Order processing and customer support	Not disclosed to third parties beyond PayPal for the transaction itself
Internet/network activity (cookies, IP address, browsing behavior)	Website analytics and advertising	Google Analytics, Google Ads
Account credentials (sign-in)	Authentication	Google (OAuth)
Search queries	Powering on-site product search	OpenAI

Nine Bedding does not sell personal information for monetary compensation.

6. Data Retention and Security

Nine Bedding retains personal information only for as long as reasonably necessary to:

• Provide products and services
• Maintain business records
• Resolve disputes
• Prevent fraud
• Comply with legal obligations

Depending on the circumstances, retained information may include order records, transaction history, and marketing preferences.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.

7. CCPA Privacy Rights (California Residents)

California residents may have certain privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights apply where applicable under California law.

Right to Know

California residents may have the right to request information about the categories and specific pieces of personal information we collect, the purposes for collecting that information, the categories of sources from which information is collected, and the categories of recipients to whom information is disclosed.

Right to Access

California residents may request access to personal information that Nine Bedding maintains about them, subject to applicable legal exceptions.

Right to Delete

California residents may request deletion of personal information that we maintain about them, subject to exceptions permitted or required by law.

Right to Correct

California residents may request correction of inaccurate personal information maintained by Nine Bedding, subject to applicable legal requirements.

Right to Opt-Out of Sale or Sharing

Nine Bedding does not sell personal information for monetary compensation.

However, certain cookies, analytics, and advertising technologies described in Section 4 may be considered "sharing" of personal information under the CPRA.

California residents may submit a request to opt out of the sale or sharing of personal information through our dedicated opt-out page:

Do Not Sell or Share My Personal Information

Right to Limit the Use of Sensitive Personal Information

California residents may have the right to limit certain uses and disclosures of sensitive personal information where applicable under the CPRA.

Right to Non-Discrimination

California residents have the right not to receive discriminatory treatment for exercising privacy rights provided by applicable law.

Nine Bedding does not discriminate against customers for exercising their applicable privacy rights.

8. Privacy Request Process

Customers may submit privacy-related requests through either of the following channels:

1. Email: support@ninebedding.com
2. Web form:

To protect personal information, we may require identity verification before fulfilling a privacy request. Verification requirements may depend on the nature and sensitivity of the request.

In accordance with applicable California law, including Cal. Civ. Code § 1798.130:

• Verified privacy requests are generally answered within 45 days.
• Where permitted by law, the response period may be extended by an additional 45 days when reasonably necessary. We will provide notice of the extension as required.
• Requests to opt out of the sale or sharing of personal information are processed within 15 business days.

Customers may use either of the privacy request channels above to exercise applicable California privacy rights.

9. United States Sales Only

Nine Bedding only sells and ships products within the United States.

This Privacy Policy applies to customers using the Nine Bedding website and services within the United States.

Orders for delivery outside the United States are not accepted.

10. Contact Information

Business Name: Cloud Nine Bedding LLC
Store Name: Nine Bedding
Website: https://ninebedding.com
Email: support@ninebedding.com
Business Address: 3702 W 25th Ln, Yuma, Arizona 85364, United States
Support Hours: 9:00 AM - 5:00 PM (EST), Monday - Friday

If you have any questions regarding this Privacy Policy or how Nine Bedding handles your personal information, please contact us at support@ninebedding.com. We are happy to help clarify our privacy practices and assist with applicable privacy requests.